Product safety has become a hot topic for businesses around the world. The purpose of product safety policies and legislation is to keep consumers safe, with the expectation that product quality is balanced against business profits. How does a company factor these competing expectations and still hold the consumer responsible for safe and effective use of the product?

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Product safety has become a hot topic for businesses around the world. The purpose of product safety policies and legislation is to keep consumers safe, with the expectation that product quality is balanced against business profits. How does a company factor these competing expectations and still hold the consumer responsible for safe and effective use of the product?