Assess on the risks of failure when implementing the business and evaluate them using FMEA methodology.

CHANGE MANAGEMENT TODAY Final Assignment Task brief & rubrics

Task

An organization have an interest in creating a new grading system for their customers with a new application. This is critical as the organization wants to deliver

high standard satisfaction outcomes to improve and standardize the quality of the product/service they deliver and to have the possibility to partnership with

other companies in the region. The new system ideally should assess fairly the employees, and the suppliers.

• Choose an organization and do a presentation of it.

• Analyze the main clients and stakeholders (employees, customers, suppliers) affected by this change to assess the actual picture of satisfaction of all

stockholders. This method will assess the new grading system as soon as the change is put into practice in the organization.

• Identify and prepare the information to convince your boss that your change makes sense, and it is necessary to put into practice. You need to be convincing

(pros and cons).

• Create a project team: tell the main functions and roles: change agent, change leader and change manager. How will you coordinate it?

• Elaborate an organizational diagnosis using the model that you think is the most appropriate and indicating the most significant actions.

• Build up a Work Breakdown Structure (WBS) with all the tasks and their duration, resources needed and predecessors. Establish a Timing and determine

how long will be the change implementation.

• Assess on the risks of failure when implementing the business and evaluate them using FMEA methodology.

• Define a Balance Scorecard with the most significant indicators to follow-up the efficient implementation of the change.